Analytics & Dashboard
Track the performance of your loyalty program from the Partner Portal. Access analytics from Dashboard → Stats.
Dashboard Hub
Your main Dashboard shows a real-time snapshot:
| Metric | What It Shows |
|---|---|
| Capital Invested | Total USD deposited via Stripe |
| Points Distributed | Total RSNC given to users |
| Customers Reached | Unique users who received rewards |
| RSNC Balance | Credits available to assign |
| Capital Efficiency | Redeemed / Distributed percentage |
| Points Redeemed | Total RSNC spent on perks by customers |
| Active Rewards | Number of configured events |
Stats Page
The Stats page provides deeper analytics with configurable time periods (7, 30, or 90 days):
Key Metrics
- Total RSNC Distributed — How much you've given out
- Total USD Invested — Your total deposits
- Unique Customers — How many distinct users earned rewards
- Revenue Generated — Value from perk claims
- Customer Engagement Rate — Active users vs. total users
- Average Revenue Per Customer — Revenue / unique customers
- Capital Efficiency — Redemption rate as a percentage
Inventory Alerts
The system monitors your perk supply and warns you when:
- A perk is running low on supply
- A perk is trending toward selling out
- Your RSNC balance is running low
Perk Lifecycle
Track how each perk performs over time:
- Claim velocity (claims per day/week)
- Supply remaining
- Peak claim periods
- Which perks drive the most engagement
Perk Claims Tracking
View detailed claim data for any perk:
- Go to Redeem and open a perk
- Click the Claims tab
- See: who claimed, when, transaction hash, and total claims
Transaction Events
All activity is logged as transaction events:
| Event Type | Description |
|---|---|
purchase | Brand deposited USD for RSNC |
distribution | RSNC awarded to a user |
perk_claim | User redeemed a perk |
sellback | RSNC returned (if applicable) |
Tips
- Check Capital Efficiency regularly — a high percentage means users are actively redeeming perks, which indicates strong engagement
- Use inventory alerts to restock popular perks before they sell out
- Compare metrics across time periods to spot trends
- If distribution is high but redemption is low, consider adjusting perk prices or adding more appealing perks
Next Steps
- Create More Perks — Expand your catalog based on what's popular
- Adjust Events — Fine-tune reward amounts based on performance